Frequently Asked Questions
- Contact Us
- Traveling to Roatan
- Roatan Weather
- Roatan Diving
- Resort Accommodations
- Food and Drinks
- Internet Availability
- General Resort Services
- Roatan Island
For general questions about travel to Anthony’s Key Resort, please contact Bahia Tours, Inc., or your travel agent. To make a reservation, you may also Book Online, call, send us an E-mail, or fill out the Contact Us Form below.
- Toll-Free: 800-227-3483
- Tel: +1-954-929-0090
- Fax: +1-954-922-7478
- E-Mail: firstname.lastname@example.org
Bahia Tours, Inc.
12575 Orange Drive, STE #302
Davie, Fl. 33330
Office hours are Monday to Friday – 9:00 AM to 5:00 PM EST *
Local Contact Information:
- Front Desk:
- Call, SMS, or WhatsApp: +504-9556-0206
- Email: email@example.com
- Administration Office:
- Call: +504-2407-2244, 2245, 2246, 2247
- Call, SMS, or WhatsApp: +504-9556-0211
- E-mail: firstname.lastname@example.org
Roatan Institute for Marine Sciences / Dolphin Activity Reservations:
- Call, SMS, or WhatsApp: +504-9556-0212
- E-mail: email@example.com
Photos or Videos:
- Photo Roatan:
- E-mail: firstname.lastname@example.org
Anthony’s Key Resort
c/o Bahia Tours, Inc.
12575 Orange Drive, Unit #302
Davie, FL 33330
Regular business hours are Monday to Friday – 9:00 AM to 5:00 PM EST.
(Excluding holidays below.)
Bahia Tours’ office will be closed during the following 2019 holiday dates:
- Friday, April 19, 2019, Good Friday
- Monday, May 27, 2019, Memorial Day
- Thursday, July 4, 2019, Independence Day
- Monday, September 2, 2019, Labor Day
- Thursday, November 28 and Friday 29, 2019 Thanksgiving Holiday
- Tuesday, December 24 and Wednesday, December 25, 2019, Christmas Holidays
- Tuesday, December 31, 2019, New Years Eve
- Wednesday, January 1, 2020, New Years Day
Suggestions or Complaints
Any suggestions or complaints regarding the services in the resort should be made directly at the Front Desk during your stay so that the matter can be resolved immediately. Alternately, you may submit your suggestion or complaint through this form.
Traveling to Roatan:
How to get to Roatan?
You can quickly fly to Roatan from most U.S. cities with weekly non-stop flights from Miami, Atlanta, Dallas, and Houston.
What airlines service Roatan?
What is the Roatan Airport code?
The Roatan International Airport code is RTB.
How far is Anthony’s Key Resort from the Roatan Airport?
The drive to Anthony’s Key Resort is approximately 15 minutes from the Roatan Airport.
What documents do I need to travel to Roatan?
A valid passport is all that is required for US/Canadian citizens. Check with your travel agent or Honduras consulate if a VISA is needed for other nationalities. Please make sure your passport is valid at least 6 MONTHS beyond your return travel date.
Should I get any vaccinations before my trip?
While we have no issues that necessitate recommended vaccinations, you should always consult with your doctor before traveling.
Do you offer airport transportation?
Yes, all of our packages included round-trip transfers to and from the Roatan International Airport.
How do I get around Roatan? Should I rent a car?
If you wish to explore the island on your own, there are several car rentals on the island with most agencies located near the Roatan Airport. Taxis are also readily available should you desire to leave the property.
What to wear in Roatan?
Pack lightweight, comfortable clothing. Casual clothing is acceptable throughout the resort and around the island of Roatan. We recommend a long-sleeved shirt and long pants for horseback riding. Hats and sunscreen for sun protection. And we recommend a dive watch for personal use.
What else should I pack when traveling to Roatan?
Aspirin, antihistamine, Immodium, anti-itch creams, and any other treatments your physician may prescribe or recommend for foreign travel. We recommend that you wear insect repellent when outdoors; we offer several options at the resort or you should pack your preferred kind. Also, in our effort to reduce the amount of single-use plastic waste on the island, we encourage you to bring a reusable water bottle to use during your stay. We also have stainless steel souvenir water bottles for sale at the resort.
Should I bring a beach towel to the resort?
We provide beach towels for use around the pool only. For use on the dive boats, you should bring your own or purchase a souvenir towel at the resort.
What is the weather like in Roatan?
The average temperature is around 85˚ Fahrenheit with a tropical climate. Please feel free to check our current weather conditions.
When is the rainy season in Roatan?
The rainy season is typically from October to February.
What is the underwater visibility like in Roatan?
The visibility usually is around 70-80 feet.
What is the water temperature in Roatan?
Water temperature ranges from 79˚ in January to 86˚ in June. Then it starts dropping at the end of October from 86˚ to 79˚ at the end of December.
How does the north side compare with the south side for diving in Roatan?
There is more fish life on the north shore because it is in the only marine park. The reefs are excellent on both sides of the island.
Do the bungalows at Anthony’s Key Resort have hairdryers?
Yes, all of our bungalows at Anthony’s Key Resort have a hairdryer.
Do the bungalows have refrigerators?
The Deluxe and Superior bungalows have refrigerators. A small ice cooler is in all bungalows.
Do the bungalows have coffee makers?
Yes, all of our bungalows have coffee makers in them.
Do the bungalows have TV or telephones?
Anthony’s Key Resort is the perfect respite away from the usual hectic pace of life back home. There are no TVs or phones in our bungalows. While here in your private haven, you can turn off the cell phone and put away the computer to immerse yourself in the reality of your vacation in paradise. Without digital distractions. Telephone service is available through the Front Desk, and satellite TV is conveniently located in the Frangipani Bar and at the Pool Bar.
Do the bungalows have safes?
Safes are provided in all our bungalows to store your valuables. The safes measure 6″ x 20″ x 20″ which can accommodate most electronic devices and other valuables. The safes require a four-digit numerical code, which is programmed by the user.
How easy is it to get around Anthony’s Key Resort grounds?
Anthony’s Key Resort welcomes all guests, however, individuals with mobility difficulties may find our property challenging to navigate. The resorts’ structural layout includes stairways and uneven terrain that are not conducive to the use of wheelchairs or scooters. However, the hotel management endeavors to assist the needs of guest with limited mobility where it is practically possible.
Food and Drinks:
Can I drink the water at Anthony’s Key Resort?
The drinking water at Anthony’s Key Resort is treated and safe for consumption. We encourage you to bring a reusable water bottle to refill during your stay. We also have reusable water bottles for sale at Seaside Gifts & Photos.
Are the meals included at the resort?
All resort packages include three meals daily. Click here for more information on resort dining. You may purchase snacks at the Snack Shop from 7:00 AM to 5:00 PM
What if I’m gluten intolerant, vegetarian, or vegan? As an all-inclusive will you cater to my diet?
Our chefs can accommodate most diets including Gluten Free, Vegetarian, Vegan, and other food-related allergies. Please let us know of any dietary restrictions before you arrive.
Are the drinks included?
For breakfast, we include coffee, milk, and juices. Lunch and Dinner include coffee and iced tea. You’ll have to purchase all other beverages: sodas, beer, wine, and alcohol.
Can I bring my alcohol?
Only alcohol purchased on the property is allowed in our venues. We’ll make an exception for champagne or wine upon request. Bottles must be opened and poured tableside and a $15 corkage fee per bottle will apply.
What is the drinking age at Anthony’s Key Resort?
You must be 21 years old to drink at Anthony’s Key Resort.
What is the nightlife like at Anthony’s Key Resort?
There is Live Music on Monday and Friday nights at the Frangipani Bar. An Island Fiesta is held on Anthony’s Key on Wednesday nights.
Will I be able to connect to the internet while at Anthony’s Key Resort?
Yes, you will. We’re sure you’ll want to connect to your favorite social site to share photos or videos while here. Free WiFi is available throughout the property, and a desktop computer with internet connectivity is available in the lobby for you to use. A total of 20mb is shared throughout the property and not suitable for live streaming or movies. If you don’t have access to your mobile device or computer, you may have e-mail messages sent to email@example.com. We’ll print incoming messages and notify you at the Front Desk.
Can I use my cell phone to call home?
Some US carriers have roaming service in Honduras. Please check with your provider to confirm. In Roatan, we frequently use WhatsApp for making free international calls and instant messaging. Both you and the person you’re trying to reach will each need to have the application installed on your smartphones.
Do I need a converter for the wall sockets?
Our wall sockets use the North American standard layout and voltage of 110 volts.
I’m traveling with a baby, is there a babysitting service? How much does it cost?
The Front Desk can contact a local babysitter, and you’ll be able to arrange times and payment terms.
Does Anthony’s Key Resort have a playground for children?
We do not have a playground; however, during the summer months, we offer the unique Dolphin Summer Scuba Camp which provides a wide range of activities for children ages 5-14.
Can I bring my pet to Anthony’s Key Resort?
We do not allow pets at the resort.
Are underwater cameras available for rent?
We have a limited amount of GoPro cameras for rent at Photo Roatan.
What credit cards do you accept?
American Express, VISA, and Master Card credit cards.
What currency is accepted in Roatan?
The currency in Roatan is the Honduran Lempira; however, the US Dollar is widely accepted throughout the island of Roatan and at Anthony’s Key Resort.
What are the check-in and check-out times at Anthony’s Key Resort?
Bungalows must be vacated by 11:00 AM on the day of your departure. For early morning departures, you’ll need to check-out at the Front Desk the day before.
When does your Front Desk open and close?
Our Front Desk opens at 6:00 AM and closes at 10:00 PM.
How can I change or update a reservation?
Please contact your travel agent if you need to update your reservation at AKR.
What should I do in advance to plan my vacation activities?
What should I know about gratuities?
Gratuities are not included. Please see our Tipping Guidelines
Are there church services in Roatan?
Yes, most denominations are established on the island of Roatan and hold weekly services. Our Front Desk can provide you with further details upon arrival, or you can write to find out here.
Is there laundry service available and how much does it cost?
Laundry service is available through an outside provider. Laundry is picked-up each morning at the snack shop before 10:00 AM and returned in the afternoon after 2:00 PM. It costs $7 for a small load and $14 for a large load. (Prices subject to change.)
Are there bike trails or jogging trails in Roatan?
No, there are no bike or jogging trails in Roatan.
Should I be concerned about biting insects?
As with most places in the tropics, we recommend insect repellent. Several options are available in the Snack Shop for purchase.
Roatan Travel Planning
- Due to current security measures, you’ll need to allow more time for check-in, security screening, and boarding flights.
- Please check with your airline before departure for the latest recommended arrival times and security guidelines.
- You’re advised to have a government-issued picture ID available at all times, as well as a printed itinerary if you’re using an electronic ticket.
- U.S. citizens are required to have a valid U.S. passport. Please make sure your passport does not expire for a minimum of 6 MONTHS beyond your return travel date. Residents of all other countries should check with the Honduran Embassy/Consulate before leaving for specific entry requirements.
- Make sure your personal information is on all pieces of baggage as well as inside your luggage. If you borrow bags, please be sure to use your identification, not of the person from whom you borrowed it.
- Before your arrival, we’ll provide you with green luggage tags. Please attach them to on all your bags because they help our personnel identify your luggage and will facilitate clearance through customs at the Roatan Airport.
- Unfortunately, the airlines do not always deliver your baggage on time. We will do as much as they can to accommodate with Scuba equipment and other items, but you should pack a change of clothes, toiletries, medication, contact lenses, prescription masks, etc. in your carry-on luggage.
- And don’t forget your C-card because you won’t be able to dive without it.
- We also recommend that you purchase Travel Insurance. Please ask your travel advisor for more information.
Please Note: An International Vaccination Certificate Against Yellow Fever is required when are traveling to Honduras from: Trinidad and Tobago, Bolivia, Brazil, Colombia, Ecuador, French Guyana, Peru, Surinam, Venezuela, Angola, Benin, Burkina Faso, Burundi, Cameron, Chad, Congo, Costa de Marfil, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Equatorial Guinea, Kenya, Liberia, Mail, Mauritania, Niger, Nigeria, Central Republic of Africa, Rhoanda, Santo Tomas and Principe, Senegal, Sierra Leona, Somalia, Sudan, Tanzania, Togo and Uganda.