Deposits & Payments:

  • A deposit of $200.00 USD per person is required within 7 days of booking, or the reservation will be canceled without further notice.
  • The final payment is due 60 days prior to arrival, or the deposit will be forfeited.
  • Reservations made within 60 days of arrival require full payment within 7 days.

Holiday Travel Dates:

  • A deposit of $300.00 USD per person is required within 7 days of booking, for bookings that include Thanksgiving, Christmas, or New Year. 
  • Full payment is required 90 days prior to the travel date.

Group Reservation Policy:

  • For every 11 paid adults, 7-night adult package, the 12th adult is complimentary, based on the lowest adult package rate.
  • A minimum of a 7-night stay is required.
  • Saturday to Saturday travel only.

Cancellation Policy:

  • 59-45 days prior to departure - $200.00 USD per person penalty.
  • 44-30 days prior - 25% penalty of the total cost of the reservation.
  • 29-8 days prior to arrival - No refund provided; however, a future credit will be given to the same individual to be used within one year of the original travel date, less the $200.00 deposit per person. New rates will apply for future credit.
  • 7 days or less before arrival date and no-shows: No refund or credit will be given.
  • No refunds for flight cancellations, natural disasters, war, terrorism, etc.
  • Unused services of the package are non-refundable and non-transferable (no name changes allowed).
  • Changes made to the reservation after confirmation are subject to a $100.00 USD change fee per person.

Children Reservation Policies:

  • Children 5 years old and below are free-of-charge, sharing a room with an adult; meals are also free-of-charge.
  • Children rates apply to children 6 to 9 years old, sharing a room with an adult.
  • Children 10 years and older are considered an adult.
  • Dolphin Scuba Summer Camp is offered each year during the months of June, July, and August and is available for children ages 6 to 12.
  • An agent must book reservations with children. Please contact our offices by calling 800-227-3483, 954-929-0090, or by emailing reservations.
  • A copy of the child's passport will be required.

2023 Special Reservation Policies

  • For bookings made April 14, 2022 - December 31, 2022.
  • Travel dates December 31, 2022 – December 30, 2023.
  • Subject to availability.
  • Package inclusions are per person.
  • Prices shown are per person for a 7-night minimum stay; based on double occupancy.
  • 19% hotel taxes are not included and are subject to change.
  • Single supplement: Add $200 plus 19% hotel taxes.
  • Preferred Saturday to Saturday travel days.

Deposits & Payments:

  • A $200.00 deposit per person is due within 21 days of booking.
  • Full balance due 45 days prior to travel.
  • Two changes are allowed without penalty.
  • $100 penalty fee applies after the second change.

Group Policy:

  • For every 9 paid adults, 7-night adult package, the 10th adult is complimentary, based on the lowest adult package rate. A minimum of a 7-night stay is required.

2023 Special Cancellation Policy:

  • $200 per person deposit refundable up to 90 days prior to travel.
  • Cancellations made within:
    • 60-89 days prior to arrival date: $100 per person penalty.
    • 46-59 days prior to arrival date: $200 per person penalty.
    • 30-45 days prior to arrival date: A 25% penalty applies.
    • 8-29 days prior to arrival date: No refund provided, but future credit (less non-refundable deposit per person) will be granted. Credit will be valid for travel within one year of the original travel dates.
    • 7 days or less before arrival date and No-shows: No refund or no credit will be given.
  • Unused services of the package are non-refundable and non-transferable.
  • Other discounts or promotional offers are not combinable with this offer.
  • There are no refunds for flight cancellations, natural disasters, war, terrorism, etc.