Standard Reservation Policies
Deposits & Payments:
- A deposit of $200.00 USD per person is required within 7 days of booking, or the reservation will be canceled without further notice.
- The final payment is due 60 days prior to arrival, or the deposit will be forfeited.
- Reservations made within 60 days of arrival require full payment within 7 days.
Holiday Travel Dates:
- A deposit of $300.00 USD per person is required within 7 days of booking, for bookings that include Thanksgiving, Christmas, or New Year.
- Full payment is required 90 days prior to the travel date.
Group Reservation Policy:
- For every 11 paid adults, 7-night adult package, the 12th adult is complimentary, based on the lowest adult package rate.
- A minimum of a 7-night stay is required.
- Saturday to Saturday travel only.
Cancellation Policy:
- 59-45 days prior to departure - $200.00 USD per person penalty.
- 44-30 days prior - 25% penalty of the total cost of the reservation.
- 29-8 days prior to arrival - No refund provided; however, a future credit will be given to the same individual to be used within one year of the original travel date, less the $200.00 deposit per person. New rates will apply for future credit.
- 7 days or less before arrival date and no-shows: No refund or credit will be given.
- No refunds for flight cancellations, natural disasters, war, terrorism, etc.
- Unused services of the package are non-refundable and non-transferable (no name changes allowed).
- Changes made to the reservation after confirmation are subject to a $100.00 USD change fee per person.
Children Reservation Policies:
- Children 5 years old and below are free-of-charge, sharing a room with an adult; meals are also free-of-charge.
- Children rates apply to children 6 to 9 years old, sharing a room with an adult.
- Children 10 years and older are considered an adult.
- Dolphin Scuba Summer Camp is offered each year during the months of June, July, and August and is available for children ages 5 to 14.
- An agent must book reservations with children. Please contact our offices by calling 800-227-3483, 954-929-0090, or by emailing reservations.
- A copy of the child's passport will be required.
2023 Special Reservation Policies
- For bookings made April 14, 2022 - December 31, 2022.
- Travel dates December 31, 2022 – December 30, 2023.
- Subject to availability.
- Package inclusions are per person.
- Prices shown are per person for a 7-night minimum stay; based on double occupancy.
- 19% hotel taxes are not included and are subject to change.
- Single supplement: Add $200 plus 19% hotel taxes.
- Preferred Saturday to Saturday travel days.
Deposits & Payments:
- A $200.00 deposit per person is due within 21 days of booking.
- Full balance due 45 days prior to travel.
- Two changes are allowed without penalty.
- $100 penalty fee applies after the second change.
Group Policy:
- For every 9 paid adults, 7-night adult package, the 10th adult is complimentary, based on the lowest adult package rate. A minimum of a 7-night stay is required.
2023 Special Cancellation Policy:
- $200 per person deposit refundable up to 90 days prior to travel.
- Cancellations made within:
- 60-89 days prior to arrival date: $100 per person penalty.
- 46-59 days prior to arrival date: $200 per person penalty.
- 30-45 days prior to arrival date: A 25% penalty applies.
- 8-29 days prior to arrival date: No refund provided, but future credit (less non-refundable deposit per person) will be granted. Credit will be valid for travel within one year of the original travel dates.
- 7 days or less before arrival date and No-shows: No refund or no credit will be given.
- Unused services of the package are non-refundable and non-transferable.
- Other discounts or promotional offers are not combinable with this offer.
- There are no refunds for flight cancellations, natural disasters, war, terrorism, etc.