COVID19 Flexible Policies

We continue to monitor the Coronavirus (COVID-19) updates and will respond and adjust dates based on the advice of the US and Honduran Government, public health authorities, and medical professionals. The following flexible policies apply due to the impact.

New Reservations

New reservations made from April 30, 2020, through December 17, 2021.

Deposits and Payments:

  • A $200.00 deposit per person due within 21 days of booking.
  • Full balance due 45 days prior to travel.
  • Two changes allowed without penalty.
  • $100 penalty fee applies after the second change.

Cancellations:

  • $200 per person deposit refundable up to 60 days prior to travel.
  • Cancellations made within 46-59 days prior to arrival date: $200 per person penalty.
  • Cancellations made within 30-45 days prior to arrival date: A 25% penalty applies.
  • Cancellation made within 8-29 days prior to arrival date: No refund provided but future credit (less non-refundable deposit per person) will be granted. Credit will be valid for travel within one year of original travel dates.
  • Cancellations 7 days or less before arrival date and No-shows: No refund or no credit will be given.
  • Unused services of the package are non-refundable and non-transferable.
  • Other discounts or promotional offers are not combinable with this offer.
  • No refunds for flight cancellations, natural disasters, war, terrorism, etc.

Group Policy:

  • For every 20 adult 7-night package, the 21st adult and the 22nd adult are complimentary based on double occupancy. Minimum of 7-night package.

Children Reservations:

  • Children 5 years old and younger are Free-of-Charge, sharing a room with an adult; meals are also Free-of-Charge.
  • Promotional child rates for children 6 to 12 years, staying in the same room with adults.
  • Children 12 years and older are considered an adult under a Resort Package or a Snorkel Package.
  • Children 10 years and older are considered an adult under a Dive Package.
  • Reservations with children must be booked by an agent by calling our offices at 800-227-3483, 954-929-0090, or by sending an email to Reservations.
  • A copy of the child’s passport will be required.

 

Placing a reservation online and submitting a credit card acknowledges your understanding and acceptance of the following terms and conditions:

  • All reservations must be guaranteed with a valid credit card.
  • Deposit requirements will automatically be charged to the credit card within 21 days of making the reservation (refundable up to 60 days prior to travel.)
  • If the credit card entered is unable to be processed, an alternate credit card will be requested by an agent or the reservation will be canceled without further notice.
  • For reservations made within 45 days of arrival, full payment will be charged to the credit card within 7 days of booking.