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Frequently Asked Questions

What is the weather like in Roatan?
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The average temperature is around 85 degrees Fahrenheit with a tropical climate. Please feel free to check our current weather conditions.
What is the typical underwater visibility experienced diving when in Roatan?
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The visibility is normally around 70-80 feet.
What is the water temperature?
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Water temp ranges from 79 in Jan to 86 in June. Then it starts dropping at the end of Oct from 86 to 79 at the end of Dec.
How does the North Shore compare with the South Shore for diving?
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There is more fish life on the north shore because it is in the only marine park. The reefs are good on both sides of the island.
Do the bungalows have a hairdryer?
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No
Do the bungalows have a refrigerator?
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Only the Superior cabins have refrigerators. A small ice cooler is provided in all cabins.
Is there laundry service and how much is it?
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Laundry service is available through an outside provider.  Laundry is picked-up each morning at the snack shop before 10:00 and returned in the afternoon after 2:00. Cost: $5 for a small load, $10 for a large load.
Is there a babysitting service and how much is it?
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The front desk can contact a local babysitter with whom guests can arrange times and payment with directly.
What credit cards and currency is accepted?
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We accept US dollars, travelers checks, American Express, VISA and Master Card.
How far is the resort from the airport?
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It only takes about 15 minutes by car.
Is there complementary airport transportation?
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Yes, we are happy to transport you to and from the airport.
Should I rent a car while I am visiting?
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If you wish; however, taxis are readily available should you desire to leave the property.
Do I need a converter for the wall sockets?
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Our wall sockets use the North American standard layout and voltage of 110 volts.
Can I drink the water?
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The resort’s drinking water is treated and safe for consumption. Bottled water is also available for sale.
What documentation should I bring with me?
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A valid passport is all that is required for US/Canadian citizens. Check with your travel agent or Honduras consulate if a VISA is required for other nationalities.
What are the check-in and check-out times?
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1:00 PM to 4:00 PM. Check-out procedures will be performed the day before your departure due to the fact that the departing flights tend to leave in the early morning.
How can I change or update a reservation?
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Please check with your travel agent.
How do I plan my vacation activities in advance?
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Submit request, such as dive certifications, equipment rentals to your travel agent. All dolphin activities must be made on the island through the Roatan Institute for Marine Sciences. There are no advance bookings.
What are the hours of operation at the Front Desk?
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Our Front Desk is open from 6:00 AM to 10:00 PM.
Can I bring my pet?
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We do not allow pets in the resort.
Are there bike trails?
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No.
Does my unit have a TV/VCR/DVD/CD/cassette player?
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No.
Who is responsible for cleaning the units at departure?
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We have daily housekeeping.
Do you have a secure place to store valuables?
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Safety deposit boxes at front desk.
Do you have a playground for children?
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No.
What should I know about gratuities?
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Please see our tipping guidelines.
Should I get any vaccinations prior to my trip?
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While we have no issues that necessitate recommended vaccinations you should always consult with your doctor prior to leaving the country.
What is the legal drinking age?
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21 years of age.
What "night life" is there?
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Fiesta Night on Anthony’s Key. Live music, fire dances, Garifuna dancers.
Are there any local church services?
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Yes.
Is there Internet connectivity?
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Yes. DSL Internet Access available 24 Hours a day!

  • check your email
  • conduct your banking
  • surf the web
Computers provided in reception room or access our "Hot Spot" wireless service with your laptop almost anywhere on the property!

Can I use my cellular phone?
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Some US carries offer GSM roaming services in Honduras.  Please check with your provider.
Should I bring beach towels or are they provided?
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We do provide towels for the pool area and bath towels for the rooms. Beach towels are not provided, you can bring your own or purchase souvenir towels at the resort.
Should I be concerned about biting insects?
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Insect repellant is recommended. Insect repellents containing deet work well. Some people swear by Avon-So-Soft diluted 50% with water. You can also find in our gift shop a local, natural product called CACTUS JUICE that also works well for most people.
Do you cater to dietary restrictions?
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Our chefs can accommodate most dietary requests on an individual basis.  Submit notice prior to travel with diet specifications.
Are underwater cameras available for rental?
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Sorry, No.

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